The eCommerce boom has reshaped the logistics landscape in the UK. From next-day delivery expectations to the surge in returns, fulfilment centres now operate under immense pressure to constantly keep goods flowing.
While advanced automation often grabs the headlines, the reality on the ground is that some of the most vital work still relies on simple, reliable manual handling equipment. Among these, the ubiquitous hand pallet truck remains one of the most important tools in keeping fulfilment centres moving.
Fast and Durable
Unlike traditional warehouses, eCommerce operations deal with a constant flow of smaller, more frequent orders. This means stock is handled more often, requiring equipment that is not only dependable but also easy to use across multiple shifts and by workers of varying levels of experience.
Pallet trucks, with their straightforward design and intuitive operation, are perfectly suited to these fast-paced environments.
A key strength of pallet trucks in fulfilment centres is their versatility. They can be used in bulk goods intake, moving pallets directly from lorries into storage, as well as for replenishing picking areas where individual orders are assembled. Their ability to operate in tighter spaces, compared with larger machinery, makes them especially valuable in facilities where floor layouts are optimised for maximum storage capacity.
Durability is another crucial factor: in an industry where downtime can have serious knock-on effects, the cost of equipment failure is high. High-quality pallet trucks, built to withstand constant use, help reduce these risks and support smoother operations even at times of maximum demand.
Ease of Use
Phil Chesworth, Managing Director at Midland Pallet Trucks, says, “Fulfilment centres rely on precision and speed, but that doesn’t always mean high-tech solutions. The pallet truck remains one of the pillars of modern logistics. It’s durable, efficient, and easy to use, which makes it ideal for eCommerce environments where the pace is relentless.”
Another consideration is workforce turnover. eCommerce fulfilment often depends on seasonal or temporary staff, particularly during peak trading months. Because pallet trucks are easy to operate, they reduce the training burden and allow new team members to hit the ground running, helping businesses adapt to fluctuations in demand.
As eCommerce continues to expand, fulfilment centres will only grow busier and more complex. While robotics and automation will undoubtedly play their part, the role of practical, dependable tools like pallet trucks should not be underestimated.